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AXA Assistance USA’s range of assistance services is the most comprehensive in the industry. We can also design tailored solutions where appropriate.
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AXA Assistance provides the following services:
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Travel and Medical Assistance
Through its 24-hour alarm centers and with the help of its multilingual resources, AXA Assistance provides medical and travel assistance to individuals and groups while traveling.
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Second Medical Opinion
In case of serious disease diagnosis and /or surgical operations of high complexity, AXA Assistance will help to obtain a second medical opinion. AXA Assistance will also manage the beneficiary’s admission in one of the most prestigious centers of excellence located in the US.
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Roadside Assistance
AXA Assistance provides roadside assistance anywhere in the world to individuals when traveling. Additional roadside plans can be designed to meet the growing needs and demands of our clients and customers.
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ATM Protection
AXA Assistance provides ATM users with important insurance benefits in case of robbery or assault while using an ATM. Coverage includes replacement of stolen cash, daily in-hospital cash, and accidental death benefits.
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Healthcare TPA
AXA Assistance provides the healthcare industry with comprehensive TPA services. Our cost containment team audits, pre-certifies and negotiates discounts on medical invoices as well as provides claim settlement.
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Legal Assistance
AXA Assistance provides referrals to lawyers or other legal services which include assistance in booking appointments with referred lawyers and bail bond assistance for the beneficiary.
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Security
AXA Assistance has developed a comprehensive security program with basic services that include security information, evacuation on political grounds, and crisis management services.
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Pharmaceutical Support
AXA Assistance offers inbound and outbound services to enhance product knowledge and to build strong brand loyalty by offering convenient access to customers, physicians and the sales force.
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Concierge
From providing information on the “etiquette” in a specific country, to making a reservation in upscale restaurants world-wide, AXA Assistance eases the lives of clients' customers
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